North Texas LTC Online | Effective date: November 1, 2026
Kelley Unlimited, LLC, doing business as North Texas LTC Online (“we,” “us,” or “our”), operates https://northtexasltconline.com. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you browse the site, purchase or take a course, communicate with us, or exercise privacy rights.
This notice covers our website and training operations. Stripe, DPS, and other independent organizations have their own privacy notices for their services. It does not authorize new uses of information through a general acceptance of website terms.
We collect information you provide when you create an account, place an order, or contact support, such as your name, email address, account credentials, billing address, telephone number if provided, order details, and correspondence. When a person purchases for another student, we may hold separate payer and student contact information. We use this information to administer accounts, locate purchases, provide support, and send service messages.
Enrollment and reporting records include the student’s legal name, date of birth, driver’s license or state identification number, identification type and issuing state, gender, email address, and other information needed for the applicable training and reporting process. These details associate training with the correct student and support DPS reporting and required recordkeeping.
We also collect course enrollment and progress, lesson and quiz events recorded by the learning system, examination attempts and results, completion dates, relevant acknowledgments, and training submission references and responses. We use these records for instruction, completion verification, reporting, support, and resolution of payment or record disputes.
Stripe processes card payments. Payment details entered through Stripe’s payment components are handled by Stripe. Our order records can contain the payment reference, amount, date, status, billing details, refund or dispute history, and limited card information such as brand and last four digits. We do not ask you to send a full card number or card security code by email.
We use transaction information to complete orders, verify payment, reconcile accounts, investigate errors, and handle refunds and disputes. Stripe also processes information for its own fraud prevention and legal obligations as described in its privacy notice at https://stripe.com/privacy.
When you interact with the site, the website and its hosting, payment, and security services can receive technical information such as IP address, browser and device information, request time, page or service requested, error events, and login or checkout activity. Cookies and similar technologies maintain sessions, keep you signed in, operate the shopping cart, support payment security, and record course progress.
These operational technologies are used to provide and protect the service. Browser controls may allow you to delete or block cookies; blocking necessary cookies can prevent checkout, login, or reliable progress tracking. We do not represent that the website operates without cookies.
We do not currently use Meta/Facebook or Google advertising or analytics services for marketing or targeted advertising on this website. We do not sell student lists or disclose student identity, training, or account information to advertisers for their marketing. We do not currently sell personal information or share it for cross-context behavioral or targeted advertising.
If we introduce advertising, analytics, conversion tracking, remarketing, or audience-matching services, we will first update this notice to explain the actual information involved, recipients, purposes, and choices. We will obtain any required consent and provide any required opt-out controls before the new processing occurs. This statement about possible future changes does not itself authorize advertising use of existing student records.
We send order confirmations, access instructions, course and reporting updates, account notices, security messages, refund communications, and support responses. These messages relate to the service you requested. We do not treat an enrollment or privacy-policy acknowledgment as consent to unrelated promotional email or text messages.
If we introduce promotional communications, we will provide the consent and unsubscribe options required for that channel. Choosing not to receive promotions will not prevent necessary order, training, security, or legal communications. We do not currently operate an SMS marketing program.
We disclose information to providers that help us run the website and training business, including hosting and storage, website and learning-system support, payment processing, email delivery, backups, and security or fraud prevention. We provide information appropriate to the service and use contractual or other safeguards appropriate to the relationship. Providers acting on our instructions are not authorized by us to use student information for their own unrelated advertising.
We disclose required student identity, examination, completion, and reporting information to DPS and, when needed for the service you request, an authorized instructor or training provider. We may give a payer information needed to identify and resolve their own transaction; paying for a student does not automatically grant access to all of the student’s identity or training records.
We may disclose relevant records to Stripe, a card issuer, professional advisers, or authorities to resolve a payment dispute, establish or defend legal claims, comply with a valid legal obligation, or protect people and the service. We may disclose information in a lawful merger, acquisition, or business transfer, subject to applicable protections and notice obligations. We may also disclose information at your direction or with specific consent. We do not publish student records or share them with advertisers.
We receive information directly from students and purchasers, automatically from their interactions with the website, from Stripe about transactions, and from DPS or authorized service providers about the status of training submissions or services. A payer or an organization purchasing an enrollment may supply initial student details. If information supplied by someone else is incorrect, contact us so we can review and correct the applicable record.
We retain information for the purposes described in this notice and to meet applicable reporting, accounting, tax, recordkeeping, and legal obligations. Required online course provider training records, course materials, and reports are retained for at least six years after course completion under the applicable Texas record-retention requirements.
Indefinite course access means that account and enrollment information needed to continue providing that access may remain in use while the account and service remain active. Other records are retained according to their purpose, the service relationship, applicable requirements, and any open dispute or legal hold, rather than automatically being deleted when a course ends. We delete or deidentify information when it is no longer needed and retention is not required. Backup copies are removed through the applicable backup lifecycle and remain protected while retained.
We use reasonable administrative, technical, and physical measures appropriate to the information and service to reduce unauthorized access, loss, misuse, or disclosure. No website, email system, or method of storage is completely secure. Please protect your account credentials and notify support of suspected account misuse.
Our services are operated from the United States. Student completion records and other records subject to DPS location requirements are maintained in accordance with those requirements. Independent processors such as Stripe may handle payment-related information in other locations under their own notices and applicable safeguards.
Contact [email protected] or write to our mailing address to ask about your information, request an account correction, or request deletion. Identify the account and what you want us to review. Do not include full card details or unnecessary identity documents. We may take proportionate steps to verify identity and authority before disclosing or changing records. We do not require you to create a new account to submit a request.
Depending on your residence and applicable law, you may have rights to confirm processing, access, correct, delete, obtain a portable copy, or opt out of sale, targeted advertising, or certain profiling. You may use an authorized agent where permitted. We do not discriminate against you for exercising protected privacy rights. Some requests are subject to lawful exceptions, including required DPS retention, legal holds, and information necessary to complete a transaction.
Deleting information essential to an account can prevent continued course access. We will explain relevant consequences and retention obligations rather than claim that closing an account deletes every record. A request to correct a DPS record may require a separate agency correction process.
Where the Texas Data Privacy and Security Act applies to a request, we respond without undue delay and within 45 days, subject to a permitted 45-day extension with timely explanation. If we deny such a request, we explain the reason and how to appeal. Email [email protected] with the subject “Privacy appeal” and the request details. We respond to covered appeals within 60 days and explain the decision.
If an appeal is denied, you may submit a privacy complaint to the Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint/consumer-privacy-rights. Other applicable laws may provide different deadlines or rights. Where legally required, we recognize valid browser-based or other authorized opt-out signals for covered processing. Our current practice is not to sell information or use targeted advertising.
This course enrollment service is intended for adults aged 18 and older and is not directed to children under 13. We do not knowingly collect information from children under 13 through this service. If you believe a child has supplied information, contact support so we can investigate, restrict inappropriate processing, and take appropriate deletion or other action consistent with legal obligations. Contact us before attempting to enroll a student under 18.
Links to DPS, Stripe, independent instructors, or other organizations lead to services with their own privacy practices. Review their notices before providing information to them. We do not control information collected independently on those services.
We will update this notice when our practices materially change and display the effective date. We provide additional notice or obtain consent when required before making a new use of previously collected information. A revision does not eliminate rights that apply to your information.
Kelley Unlimited, LLC, operating as North Texas LTC Online, 1079 W Round Grove Rd., Lewisville, TX 75067. Email: [email protected].